FAQs • Davie County, NC • CivicEngage

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911 Center

1. How to Report a Mapping Problem Affecting GPS Devices, Apps, and Maps

Follow these instructions if you have a problem caused by a mapping error in most GPS devices/apps and online maps. For example:

Your home or business is missing or appears in the wrong place
Drivers have a hard time navigating to your location
Deliveries consistently go to the wrong place
GPS devices send drivers through your property, back roads, etc.

Visit this website to learn more: https://www.gps.gov/support/user/mapfix/devices-and-maps/

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COVID-19 Prepare Yourself and Your Family

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1. What should I do if there is an outbreak in my community?

During an outbreak, stay calm and put your preparedness plan to work. Follow the steps below:

Protect yourself and others.

Stay home if you are sick. Keep away from people who are sick. Limit close contact with others as much as possible (about 6 feet).

Put your household plan into action.

Continue practicing everyday preventive actions. Cover coughs and sneezes with a tissue and wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use a hand sanitizer that contains 60% alcohol. Clean frequently touched surfaces and objects daily using a regular household detergent and water.
Stay in touch with others by phone or email. If you have a chronic medical condition and live alone, ask family, friends, and health care providers to check on you during an outbreak. Stay in touch with family and friends, especially those at increased risk of developing severe illness, such as older adults and people with severe chronic medical conditions.
Stay informed about the local COVID-19 situation. Be aware of temporary childcare closures, as this may affect your household’s daily routine.
Notify your workplace as soon as possible if your regular work schedule changes. Ask to work from home or take leave if you or someone in your household gets sick with COVID-19 symptoms.

2. What should I do if someone in my house gets sick with COVID-19?

Most people who get COVID-19 will be able to recover at home. CDC has directions for people who are recovering at home and their caregivers, including:

Stay home when you are sick, except to get medical care.
If you develop emergency warning signs for COVID-19 get medical attention immediately. In adults, emergency warning signs^*:
- Difficulty breathing or shortness of breath
- Persistent pain or pressure in the chest
- New confusion or inability to arouse
- Bluish lips or face
- ^*This list is not all inclusive. Please consult your medical provider for any other symptom that is severe or concerning.
Use a separate room and bathroom for sick household members (if possible).
Clean hands regularly by handwashing with soap and water or using an alcohol-based hand sanitizer with at least 60% alcohol.
Provide your sick household member with clean disposable facemasks to wear at home, if available, to help prevent spreading COVID-19 to others.
Clean the sick room and bathroom, as needed, to avoid unnecessary contact with the sick person.
Avoid sharing personal items like utensils, food, and drinks.

3. How can my family and I prepare for COVID-19?

Create a household plan of action to help protect your health and the health of those you care about in the event of an outbreak of COVID-19 in your community:

Talk with the people who need to be included in your plan, and discuss what to do if a COVID-19 outbreak occurs in your community.
Plan ways to care for those who might be at greater risk for serious complications, particularly older adults and those with severe chronic medical conditions like heart, lung or kidney disease.
- Make sure they have access to several weeks of medications and supplies in case you need to stay home for prolonged periods of time.
Get to know your neighbors and find out if your neighborhood has a website or social media page to stay connected.
Create a list of local organizations that you and your household can contact in the event you need access to information, healthcare services, support, and resources.
Create an emergency contact list of family, friends, neighbors, carpool drivers, health care providers, teachers, employers, the local public health department, and other community resources.

4. How can I prepare for COVID-19 at work?: Plan for potential changes at your workplace. Talk to your employer about their emergency operations plan, including sick-leave policies and telework options. Learn how businesses and employers can plan for and respond to COVID-19.

5. Should I use soap and water or a hand sanitizer to protect against COVID-19? What cleaning products are best?

Handwashing is one of the best ways to protect yourself and your family from getting sick. Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.

Clean and disinfect frequently touched surfaces such as tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks. If surfaces are dirty, clean them using detergent or soap and water prior to disinfection. To disinfect, most common EPA-registered household disinfectants will work. See CDC’s recommendations for household cleaning and disinfection.

6. How do I prepare my children in case of a COVID-19 outbreak in our community?: Outbreaks can be stressful for adults and children. Talk with your children about the outbreak, try to stay calm, and reassure them that they are safe. If appropriate, explain to them that most illness from COVID-19 seems to be mild. Children respond differently to stressful situations than adults.

7. What steps should parents take to protect children?

Discourage children and teens from gathering in other public places while school is dismissed to help slow the spread of COVID-19 in the community.

This is a new virus and we are still learning about it, but so far, there does not seem to be a lot of illness in children. Most illness, including serious illness, is happening in adults of working age and older adults. With schools dismissed, use alternative childcare arrangements, if needed.

If your child/children become sick with COVID-19, notify their childcare facility or school.

8. Should I continue to go to work if there is an outbreak in my community?: Stay home if you can. Talk to your employer to discuss working from home, taking leave if you or someone in your household gets sick with COVID-19 symptoms. Employers should be aware that more employees may need to stay at home to care for sick children or other sick family members than is usual in case of a community outbreak.

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Davie County Public Library - About Us

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1. For how long may books be checked out?: New books check out for two weeks. All other books and audiobooks check out for three weeks. DVDs and videos check out for one week with no renewals. Book renewals are possible by phone or website, or in person. Items currently checked out that have a hold request may not be renewed.

2. Do you have personal computers for the public to use?: Patrons have 2 hours of computer access a day. PCs may be used for Internet searching as well as Microsoft Word, Excel, PowerPoint, and other applications. There is no fee for using a PC.
library services

3. What time does the library close? Is the library open on weekends?

The Mocksville library hours are from 9:00 am to 8:30 pm, Monday through Thursday, and 9:00 am to 5:30 pm on Friday. We are open on Saturday from 9:00 am to 3:00 pm, and on Sundays from 2:00 pm to 5:00 pm.

The Cooleemee branch is open Monday-Friday from 10:00 am to 5:00 pm, and is closed every day from 12:00 pm to 1:00 pm for lunch. The Cooleemee branch is not open on weekends.

4. Can I fax something from the library?: Patrons can fax from either the Mocksville or Cooleemee library. The cost is $1.50 for the first page and .50 cents for every page after that.

5. Can I make color copies at the library?: The Mocksville and Cooleemee library both offer color printing at .25 cents a page.

6. Does the library have legal forms that I can use?: Library staff can not give legal advice. The library collection includes business and personal legal information and forms in the North Carolina circulating collection, the General circulating collection, and the Reference collection. Most of these resources have call numbers in the 346's; however, please ask a librarian to help you find what you need.

7. Does the Library have free Wi-Fi?: Yes! The library has free high-speed Wi-Fi at both the Mocksville Library and the Cooleemee Branch Library. Please select the network Davie-Guest – DCPL and agree to the terms of use through an internet browser.

8. Can I print from home or from my phone to the library?: You sure can! The library has Wi-Fi printing that can be acceded from anywhere that has an internet connection. Simply go to https://www.printeron.net/dcpl/ml

9. How can I find out if a book is available?: A patron can visit the library’s online catalog at http://www.davie.nccardinal.org/ . Don’t forget that the Davie County Public Library is a part of the NC Cardinal Consortium, and patrons can request materials from over 30 different library systems if the item is checked out or if DCPL does not own the item.

10. I want to volunteer for the library – how do I go about getting signed up?

For adults interested in volunteering with the library, either stop by the library for an application or go to the website under About Us > Support Us > Volunteer with DCPL and download an Adult Volunteer Application. Please bring a completed application to the circulation desk at the Mocksville Library.

If you are a teen interested in volunteering, the Youth Services Department has the Teen Team Volunteer program. Stop by the library for an application or go on the website under About Us > Support Us > Volunteer with DCPL to download a Youth Volunteer Application. You can bring in your completed application to the circulation desk at the Mocksville Library.

11. Do you have anyone who works in the Local History Room?: We have a staff member available 3 days a week in the History Room. Call 336-753-6030 for more information!

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Davie County Public Library - Kids & Teens

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1. Can my parents / grandparents drop me off at the library?: If you are 13 years of age your parents can drop you off at the library by yourself. However, if you are under 13 you must have a parent or guardian with you who is 16 years old or older there to watch you. If you have questions please see the Safe Child Policy for more information. Safe Child Policy

2. When can I get my library card?: You can get your library card at any age.

3. How many books can I check out at one time?: You can check out as many books as you want at one time so long as you can keep up with them all.

4. How much does a library card cost?: Getting your first library card is free! If you are under 18, you must have a parent or guardian with you who has a library card in order for you to get one. If you need to replace your library card for whatever reason it will cost $1.00 to get a new one.

5. Can I get on the computer with my library card?: If you are under 13, your parent must have the Internet Use Permission agreement checked on your completed library card application. You can get on the kids games computer any time you are in the library and do not need a card to do so.
View Internet Use Policy

6. Can I check out a magazine?: You can check out older issues of magazines, just not the newest issues.

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General FAQs

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1. How do I request public records?: Follow this link to the Public Records page to learn more...

2. How do I receive Emergency Notifications?: To receive important Emergency Notifications, please visit the HyperReach site and Sign-up or login.

3. How can I receive website notifications?

1. On the website homepage, click on NOTIFY ME

2. Enter your email address to Sign In

signin

3. Select your email preferences and enter your phone number if you want to get text messages

signup

4. Locate the categories you want to subscribe to and select email, text or both.

subscriptions

4. How do I report a missing street name sign?: Missing street name signs can be reported by submitting a missing street sign report. This form should only be used for missing street name signs. For missing NCDOT regulatory signs(stop sign, etc...), please contact the NCDOT at 336-751-2400.
Report a missing street sign

5. Learn more about using ROKMaps: Please click the link to learn more about ROKMaps.
ROKMaps FAQs

6. When do the County Commissioners meet?: The County Commissioners meet each month according to a schedule published each year.
Board of County Commissioners Meeting Schedule

7. When are County Offices closed?: County Offices are closed on the following dates.. County Holidays

8. When does the Planning Board meet?: Planning Board meetings are posted on the Davie County meeting portal. Meeting portal

9. When does the Board of Adjustment meet?: Board of Adjustment meetings are posted on the Davie County meeting portal. Davie County meeting portal

10. How do I find minutes of past Board of Commissioners' meetings?: Minutes of past meetings can be found using the meeting portal. How to find past meeting minutes

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Health Department

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1. How does COVID-19 spread?

The virus is thought to spread mainly from person to person.

Between people who are in close contact with one another (within about 6 feet).
Through respiratory droplets produced when an infected person coughs, sneezes or talks.
These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
Some recent studies have suggested that COVID-19 may be spread by people who are not showing symptoms.
Maintaining good social distance (about 6 feet) is very important in preventing the spread of COVID-19.

Information obtained from the CDC.

2. What is community spread?: Community spread means there is at least one case where we don’t know how someone contracted COVID-19. They didn’t have contact with someone who has tested positive or traveled to highly impacted area.

3. Can someone spread COVID-19 without being sick?

People without symptoms have been known to spread COVID-19.

COVID-19 is thought to spread mainly through close contact from person-to-person in respiratory droplets from someone who is infected. People who are infected often have symptoms of illness, but not always.

4. What can I do to protect myself and family from COVID-19?

The best way to prevent illness is to avoid being exposed to this virus.

Stay home.
When you must go out practice social distancing by staying at least 6 feet away from anyone else. Avoid groups. Avoid going into the public as much as possible.
Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
Avoid touching your face.
Avoid close contact with people who are sick.
Stay home if you are sick. Keep in contact with your doctor by phone and call ahead if you need medical care.
Cover your mouth and nose with a tissue when you cough or sneeze, or use the inside of your elbow. Wash your hands afterwards.
Clean and disinfect frequently touched surfaces daily.

5. What should I do if I had close contact with someone who has COVID-19?: There is information for people who have had close contact with a person confirmed to have, or being evaluated for, COVID-19 available online.

6. What should people at higher risk of serious illness with COVID-19 do?

Take actions to reduce your risk of getting sick.

If you are at higher risk for serious illness from COVID-19 because of your age or because you have a serious long-term health problem, it is extra important for you to take actions to reduce your risk of getting sick with the disease.

STAY HOME. If you must go out, make sure to leave at least 6 feet between yourself and others.
Stock up on supplies so you do not have to go into public.
- Contact your healthcare provider to ask about obtaining extra necessary medications to have on hand in case there is an outbreak of COVID-19 in your community and you need to stay home for a prolonged period of time.
- If you cannot get extra medications, consider using mail-order for medications.
- Be sure you have over-the-counter medicines and medical supplies (tissues, etc.) to treat fever and other symptoms. Most people will be able to recover from COVID-19 at home.
- Have enough household items and groceries on hand so that you will be prepared to stay at home for a period of time.
Take everyday precautions to keep space between yourself and others (at least 6 feet).
When you go out in public, keep away from others who are sick, limit close contact and wash your hands often.
Avoid crowds.
Avoid travel.

Take everyday precautions:

Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing, or having been in a public place.
If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.
To the extent possible, avoid touching high-touch surfaces in public places – elevator buttons, door handles, handrails, handshaking with people, etc. Use a tissue or your sleeve to cover your hand or finger if you must touch something.
Wash your hands after touching surfaces in public places.
Avoid touching your face, nose, eyes, etc.
Clean and disinfect your home to remove germs: practice routine cleaning of frequently touched surfaces (for example: tables, doorknobs, light switches, handles, desks, toilets, faucets, sinks & cell phones)

Information obtained from the CDC.

7. Can the virus that caused COVID-19 be spread through food, including refrigerated of frozen food?

Coronaviruses are generally thought to be spread from person-to-person through respiratory droplets. Currently there is no evidence to support transmission of COVID-19 associated with food. Before preparing or eating food it is important to always wash your hands with soap and water for 20 seconds for general food safety. Throughout the day wash your hands after blowing your nose, coughing or sneezing, or going to the bathroom.

It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from food products or packaging that are shipped over a period of days or weeks at ambient, refrigerated, or frozen temperatures.

Information obtained from the CDC.

8. Am I at risk for COVID-19 from package or products shipped from China?

There is still a lot that is unknown about the newly emerged COVID-19 and how it spreads. Two other coronaviruses have emerged previously to cause severe illness in people (MERS-CoV and SARS-CoV). The virus that causes COVID-19 is more genetically related to SARS-CoV than MERS-CoV, but both are betacoronaviruses with their origins in bats. While we don’t know for sure that this virus will behave the same way as SARS-CoV and MERS-CoV, we can use the information gained from both of these earlier coronaviruses to guide us. In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. Coronaviruses are generally thought to be spread most often by respiratory droplets. Currently there is no evidence to support transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the United States associated with imported goods.

Information obtained from the CDC.

9. What is the source of the coronavirus disease 2019?

Coronaviruses are a large family of viruses. Some cause illness in people, and others, such as canine and feline coronaviruses, only infect animals. Rarely, animal coronaviruses that infect animals have emerged to infect people and can spread between people. This is suspected to have occurred for the virus that causes COVID-19. Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS) are two other examples of coronaviruses that originated from animals and then spread to people.

Information obtained from the CDC.

10. Should I be concerned about pets or other animals and COVID-19?

While this virus seems to have emerged from an animal source, it is now spreading from person-to-person in China. There is no reason to think that any animals including pets in the United States might be a source of infection with this new coronavirus. To date, CDC has not received any reports of pets or other animals becoming sick with COVID-19. At this time, there is no evidence that companion animals including pets can spread COVID-19. However, since animals can spread other diseases to people, it’s always a good idea to wash your hands after being around animals. For more information on the many benefits of pet ownership, as well as staying safe and healthy around animals including pets, livestock, and wildlife, visit CDC’s Healthy Pets, Healthy People website.

Information obtained from the CDC.

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HR

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1. What is Transparency in Coverage Rule?: The Transparency in Coverage Rule requires Davie County’s self-funded employee health plan to disclose certain pricing information. The pricing information takes the form of two machine-readable files, one for in-network rates and the other for out-of-network rates. Davie County’s two machine readable files are hosted on the Blue Cross Blue Shield of North Carolina website at the following URL: https://www.bluecrossnc.com/about-us/policies-and-best-practices/transparency-coverage-mrf#

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Public Utilities

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1. Can I pay my bill over the phone?

We do not accept payments over the phone. Accepted ways to pay your bill are:

United States Postal Service Check or money order
After hours drop box to the right side of the main entrance doors. Check or money order (cash not advised)
In the Public Utilities main office. Check, cash, money order, credit card
On-line bill pay. On-line bill pay site. Credit card only

2. When is my bill due?: Bills are sent out on or around the 15th of every other month (odd months), and are always due by the 10th of the month after they go out (even months).

3. Why is my water bill so high?

Your bill is based on how much water passes through your meter -- so whether it’s used or wasted, you pay for every drop. That’s why it is so important to use water wisely. If you are noticing abnormally high usage you can try and troubleshoot yourself by checking the following:

Check you water meter (usually located in the front yard near the road in the utility right-of-way). There is a red triangle or circle that indicates low flow. If the low flow indicator is spinning then there is water flowing through the meter. If all of the water in the house is off then the low flow detector should not be turning.
Check all of the toilets. Put food coloring in the tank of the toilet then check the bowl. If discolored water runs into the bowl that indicate that the flapper might not be sealing properly.
Check faucets, toilets outside hose spigots, to make sure that there is nothing running or dripping.
Look at the read dates on your bill and determine if you had done any landscaping, watering, pressure washing etc... within those dates.

4. Who do I call if I have a water emergency after hours?: The Public Utilities office is open Monday - Friday 8am to 5pm. If there is a water/sewer emergency outside of those hours you can call communications at 336-751-0896 who will notify the on-call line maintenance personnel of your emergency.

5. Does my account include trash & recycling?: We do not do trash and recycling. All trash and recycling pick up is through Republic Services at 336-751-1585

6. Why is there paint in my yard, at the curb, or in the street?

Utilities use temporary paint to mark the location of buried lines and pipe before digging for repairs. The national color code for line locating is as follows.

Blue - Water
Green -Wastewater
Red - Electric
Yellow - Gas
Orange - Telecommunications
White - Proposed excavation area

The paint will wash away in a few days with rainfall. Failure to cooperate with other utilities by locating facilities can lead to service interruptions and worker injuries. Your cooperation in this matter is appreciated. If you plan to do it yourself, be sure to call 811 before you dig to make sure you don’t hit any lines.

nc811

7. What is backflow?: On rare occasions, water pressure is interrupted—perhaps by a water main break, a power failure, firefighters battling a nearby blaze, or some other disruption in water service. When there is a significant loss of pressure, water can flow back into the public water supply system. When water flows backward into the public water supply, it is called “backflow”. In order to prevent this situation from occurring, Davie County has a State Mandated Cross Connection Prevention Program, which requires users of the public water system to install backflow prevention devices to protect the public drinking water distribution system. Most residential homes without in ground irrigation systems will not have or will not have a need for a testable backflow prevention device.

8. What are some examples of cross connections?

A hose is submerged in polluted or contaminated water • A secondary source of irrigation water (from a well or pond) is pumped into an irrigation system that is directly connected to the potable water supply system • A heating boiler with treatment chemical added to prevent internal corrosion is connected directly to the water supply for make-up water • An underground lawn sprinkler system is directly connected to the water supply system • A fountain or swimming pool has a direct connection with the water system for filling

Davie County Public Utilities is required by law to provide safe potable water to customers at all times. In order to ensure that contamination does not enter into the distribution system all backflow prevention devices must be tested annually.

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Recreation and Parks

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1. Where are we located?: We are located at the Davie County Community Park at 151 Southwood Drive, Mocksville, NC 27028.

2. Where do I go to see or register for the latest Recreation and Parks programs and events?

There are multiple ways to search for the latest programs, activities and events including:

Website: www.daviecountync.gov/DCRP
ActiveNet Online Registration: https://apm.activecommunities.com/dcrpteam
Facebook: https://www.facebook.com/DCRPTEAM/
Instagram: https://www.instagram.com/dcrp_team/
Email: RecTeam@daviecountync.gov
Call: 336-753-TEAM(8326)
Visit: Davie County Community Park, 151 Southwood Drive, Mocksville, NC 27028

3. What events are coming up next?

Upcoming events can be found on our Special Events Website.

DCRP Special Events

4. When does the Davie County Community Park have open play?

Open play times can vary depending on scheduled programs or events. On average, open play is available:

Monday - Friday from 9:00 a.m. – 5:00 p.m.
Saturday from 10:00 a.m. - 5:00 p.m.
Sunday from 1:00 – 5:00 p.m.

Amenities that have Open Play hours are: Indoor Gymnasiums, Turf Field and Walking Track, Check-out Equipment for Bocce/Horseshoe Courtyard. (Bocce/Horseshoe Courtyard is open during park hours from dawn to dusk.)

5. How can I rent/reserve indoor or outdoor Davie County Community Park facilities?

Reservations can be completed on our Facility Rentals Website.

6. How can I reserve a shelter at Rich Park?

Rich Park is owned and operated by the Town of Mocksville. Shelter reservations can be made by calling 336-753-6700.

Shelters at the Davie County Community Park can be reserved online at: https://apm.activecommunities.com/dcrpteam/Reserve_Options or by calling (336) 753-TEAM (8326).

7. What time does the River Park at Cooleemee Falls “The Bullhole” open and close?

Park Entrance
645 Erwin Temple Ch. Rd.
Woodleaf, NC 27054

Park Hours
November – March
10:00 AM – 4:00 PM | Fri-Sun
April – October
10:00 AM – 6:00 PM | Wed - Sun

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Register of Deeds

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1. Who is the “Register of Deeds” and what does the “Register of Deeds Office” do?

Who is the Register of Deeds?

The Register of Deeds is an elected official chosen by the people to serve as custodian and protector of the county’s important records. The term of office for each Register of Deeds is four (4) years.

What Does the Register of Deeds Office Do?

The Register of Deeds Office is responsible for recording, indexing, maintaining, and preserving all real estate documents like deeds, deeds of trust, assignments, and satisfactions, as well as, indexing plat maps, recording Power of Attorney forms, and often recording some civil memorandums and agreements. The office also issues marriage licenses and provides certified copies of vital records (such as birth, death, and marriage certificates) upon request. Further, the Register of Deeds Office oversees all Notary Public appointments and administers the Notary Oath for all incoming notaries within the county. Last, but not least, the Register of Deeds Office records, maintains, and preserves all military discharge papers for veterans, as well as, indexes UCC filings, and records Certificates of Assumed Name forms for small businesses.

Davie County’s land records date all the way back to 1837 and Davie County’s first marriage license dates back to 1868!!

2. How do I begin E-Recording with the Davie County Register of Deeds Office?: In order to e-record with the Davie County Register of Deeds Office, you will need to first select a vendor to handle your electronic transmissions. The two (2) vendors our office uses are Simplifile and CSC. You may contact Simplifile at 1-800-460-5657 or CSC at 1-855-200-1150. Once you choose which vendor you would like to use, you will need to sign an "Electronic Recording Submitter Agreement" with our office; this is sometimes called an "MOU" for Memorandum of Agreement. The vendor will email you the Submitter Agreement for your review and approval and then the vendor will send it to our office for us to sign and approve as well. Once your Submitter Agreement is fully signed, you will be notified by the vendor that you can begin E-recording.

3. Do you need an appointment to apply for a marriage license?: Applicants are requested, but not required, to call the office at (336) 753-6080 in order to schedule an appointment for obtaining a marriage license. The process for obtaining a marriage license, what documents are required for identification, fees, and a preliminary application worksheet can be found at daviemarriage.org.

4. Do you file wills and probate estates?: No, the Davie County Clerk of Superior Court files Last Will and Testaments and can assist you with probating an estate after a person passes away. Please contact the Wills & Estates Division of the Clerk of Court’s Office. The number to the Davie County Clerk of Court is (336) 936-3000.

5. How do I request a certified copy of a birth, death, or marriage certificate?: Please click on the link beside the vital record icon on our home page for all information regarding requesting certified and uncertified copies of vital records like birth certificates, death certificates, and marriage licenses.

6. Do you notarize documents?

The answer is...it depends:

Yes: If your document WILL NOT subsequently be recorded here in our office, then our Register, Kelly C. Funderburk, will be happy to notarize your documents for you. (Examples include: motor vehicle titles, out of county land transfers, health care power of attorneys, school/church forms, etc.)

No: If your document WILL subsequently be recorded here in our office, then Mrs. Funderburk chooses not notarize those documents in order to eliminate any potential conflict of interest. In this case, most attorneys’ offices have notaries and some banks will have notaries available as well. You can also find notaries in your area by visiting the "Notaries" section of the North Carolina Secretary of State’s website. Click here for the link to the NCSOS website.

7. Does your office have blank document forms?: No, our office does not have blank forms available for preparing documents.

8. What is the telephone number for Davie County Clerk of Court?: 336-936-3000

9. Does your office close for lunch?: No, our office remains open from 8:30 a.m. until 5:00 p.m. Monday through Friday.

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Senior Services

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1. How old must I be to join Senior Services?: Senior Services' membership is open to any adult 55 or older. Membership is free and is available simply by filling out a membership form. All information can be found on the Membership Information tab on our website or by clicking on the link. Membership Information

2. Do you rent your building?: Senior Services rents the large multipurpose room to non profit and government agencies. All the details can be found on the rental tab on our website or by clicking on this link.
Rental Information

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Social Services

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1. Davie County Child Welfare Accountability: We believe in both the rights of families to raise their children without government intrusion and the right of all of children to be protected from abuse and neglect. These two fundamental rights seem simple as separate concepts, but balancing these equally important values within a mandated and highly regulated system may be a challenge. Child welfare is an incredibly complex system, both in terms of the abundance of overlapping state and federal laws and regulations which govern the scope and practice of social work and in terms of the complexity and sensitivity of the issues central to the work.
FAQs

2. How do I apply for benefits/services?

Applications for benefits and services are taken at the agency Monday – Friday from 8:00 a.m. – 5:00 p.m.

Call the agency at 336-753-6250 for further assistance.

3. How do I get a work permit for a minor?

DSS no longer issues work permits. Please visit the following links for information concerning Youth Employment.

NC Department of Labor - http://www.nclabor.com/wh/fact sheets/joint_state_fed.htm

http://www.nclabor.com/wh/youth_instructions.htm

4. Do I need an appointment?: You do not need an appointment to make an application. Applications are accepted on a “first come, first serve” basis. If you are already receiving benefits/services and would like to see your worker, it is best to call your worker first to make sure they will be available.

5. How do I become a foster parent?: Information on becoming a foster parent in North Carolina is available online at https://www.daviecountync.gov/179/Foster-CareAdoptions. Call the agency at 336.753.6250 if you are interested in becoming a foster parent.

6. How do I report a child being mistreated?: If you suspect a child is being abused or neglected, contact the Department of Social Services. This can be done by calling or visiting the office during normal working hours or, in the case of an emergency, by calling 911 on nights, weekends or holidays.

7. How do I report abuse of neglect of an elderly person?: If you suspect an adult is being abused or neglected, contact the Department of Social Services. This can be done by calling or visiting the office during normal working hours or, in the case of an emergency, by calling 911 on nights, weekends or holidays.

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Social Services - Adoption

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1. Pregnant & Considering Adoption?: If you choose to place your child for adoption, you can have assurance that your child will be placed with an approved adoptive family who has been comprehensively assessed by our agency and that family will continue to receive adoption support services. We can help connect with possible families considering adoption. To speak with an adoption social worker about your situation, please call 336-753-6250.

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Social Services - Foster Care

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1. Who can Foster and/or Adopt?: In North Carolina a single person or married couple can be an adoptive family. You must be 18-years-old to adopt and 21-years-old to foster. You do not have to own a home or have a certain amount of income to be a foster or adoptive parent. You should consider what it will mean to have a child join your family and how this will affect your family's life and the child’s life. With a full commitment and realistic expectations, foster or adoptive parents must be ready to give a child or children opportunities to develop to their full potential physically, academically, socially and emotionally.
More Information on Who can Foster and/or Adopt

2. How to Foster and/or Adopt?: The processes of becoming a foster and or adoptive parent in North Carolina involves a thorough assessment and mutual selection process that includes home visits, interviews, and criminal background checks. North Carolina does not have a dual licensure process. This means that there are two separate approval processes for foster care and adoption. Some agencies streamline those two processes as much as possible, while others maintain two distinct tracks. North Carolina law requires that foster parents are licensed by the NC Division of Social Services with families working through their local county DSS or a licensed private agency. Adoptive parents are approved through their local county DSS or a licensed private agency.
In North Carolina families who desire to become licensed foster parents are required to complete TIPS-MAPP (Trauma Informed Partnering for Safety and Permanence – Model Approach to Partnerships in Parenting) or an equivalent training and assessment process. This is a minimum 30 hour course designed to inform participants about the child welfare system, the role of foster and adoptive parents, develop participants’ skills to become successful foster or adoptive parents and assess families to determine if fostering or adopting is the best fit for their family. While TIPS-MAPP is mandatory for foster parent licensure, it is strongly encouraged for families who desire to adopt from the foster care system as well. Parenting a child who has been in foster care is very different from parenting a child born to you. The information and skills you will gain from TIPS-MAPP or an equivalent are invaluable.
More Information on How to Foster and/or Adopt

3. What is required to become a foster parent in North Carolina?: Foster parents must be at least 21 years old, have a stable home and income, be willing to be finger printed and have a criminal records check, maintain a drug free environment and complete all required training and be licensed by the state of North Carolina.

4. Who are the children in need of foster parents?: The children that are placed into the state foster care program have typically been neglected, abused or abandoned, and range in age from infancy through 18 years of age. Children may also be a part of a sibling group, have special needs and represent various cultural and economic groups.

5. What kind of assistance is available for foster parents?: Foster parents receive financial compensation from the placement agency for a child’s room, board, and other living expenses. Sometimes there are supplemental payments for the care of children with special needs.

6. Who can I contact to learn more about becoming a foster parent in Davie County?: Interested individuals and families may contact the Davie County Department of Social Services at 336-753-6250.

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Tax

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1. When do I list personal property?: Personal property must be listed in the assessors office in January every year.

2. How do I appeal my property value?: See revaluation page

3. When was the county's most recent revaluation?: January 2021

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Veterans

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1. What is a veteran?: Title 38 of the Code of Federal Regulations defines a veteran as “a person who served in the active military, naval, or air service and who was discharged or released under conditions other than dishonorable.”

2. What are the benefits of a veteran?: Veterans of the United States Uniformed Services may be eligible for a broad range of programs and services provided by the Department of Veterans Affairs (VA). Eligibility for most VA benefits is based upon discharge from active military service under other than dishonorable conditions.

3. How do I obtain a Veterans ID Card?: Veterans ID Card Information
Apply for Veterans ID Card

4. Am I eligible for VA Healthcare?

If you served in the active military service and were separated under any condition other than dishonorable, you may qualify for VA health care benefits. Current and former members of the Reserves or National Guard who were called to active duty by a federal order and completed the full period for which they were called or ordered to active duty may be eligible for VA health benefits as well. A financial assessment is a means of collecting the Veteran’s household income information which is used to determine whether a Veteran is eligible for enrollment and whether or not the Veteran would be required to pay copays for care or prescription medication. VA is required by law to collect this information. Not all Veterans are required to provide their income information to VA when applying for enrollment. Only certain Veterans who do not have a VA-rated service connected disability, who do not receive a VA pension payment or have a special eligibility, such as a recently discharged Combat Veteran or a Purple Heart recipient, must provide their gross household income (which includes spouse/partner and dependent children, if applicable) for the previous year when applying for enrollment for VA health care. This part of the application process is called an ‘income assessment or financial assessment” (also formerly called a means test) and is used to determine if these Veterans are eligible for enrollment and whether or not they have to pay copays for their health care or prescription medication. A financial assessment is a means of collecting the Veteran’s household income information which is used to determine whether a Veteran is eligible for enrollment and whether or not the Veteran would be required to pay copays for care or prescription medication. VA is required by law to collect this information.

Contact Veterans Service Officer to apply

5. What is the NCDMVA Scholarship?: It's a North Carolina Scholarship for Children of War Time Veterans.
Go to milvet.nc.gov website for application

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