What is Citizen Reporting?
Citizen Reporting provides a system for the public to enter service requests online and to receive updates about the status of the request. The system uses a map to locate the requests and filters request types by location and responding agency.
|Composting Facility Odor Complaint||Missing street sign|
|Restaurant complaints||Trash problem|
|Overgrown yard||Junk vehicle|
|Non-emergency utility problem||Street problem (Mocksville)|
|Street light outage (Bermuda Run and Mocksville)||Sidewalk problem (Bermuda Run and Mocksville)|
|Many other types of requests…take a look…|
An email is delivered to the agency responsible for that request type and the staff person who will investigate. You will receive email updates as work is completed on the request. Updates may include additional questions or comments from the staff person.
Once the request is completed, you will receive a confirmation email completing the request.
Yes. If another request interests you, zoom into the map at that location, click on the request and click “Follow” on the request information on the lower left side of the information box.
If you follow a request, you can see any progress or comments added to the request.